LICENSE TO SELL SERIES Image
Learning Plan Fundamentals levelL’Oréal Business Academy

LICENSE TO SELL SERIES

FREE
Register

What you will learn

8 amazing modules to help you in your selling process:

MODULE 1: Creating a good first impression is critical. Discover the importance of overall appearance & attitude and how to prepare the store environment.

MODULE 2: Discovering your customer’s needs, obvious or not, is critical for good customer service. Discover how to ask the right questions and perform an accurate diagnosis.

MODULE 3:Learn how to make personalized recommendations using product expertise, persuasive speech and demonstration skills.

MODULE 4: Learn how to easily introduce complementary products to meet your customer's needs and increase your sales.

MODULE 5: Learn how to present and demonstrate products and services from another category.

MODULE 6: Learn how to effectively close the sale and build a closer connection with your customer at the same time.

MODULE 7: Learn how customized service, personalized attention and advanced communication skills can assist in developing and maintaining customer loyalty.

MODULE 8: Learn how customer objections can be opportunities to connect and sell.

Want to know more?

Sign up for free to unlock the full content

Sign Up

See full learning path

Sign up now and get direct access to course content.

8 Courses

CLOSING THE SALE

CLOSING THE SALE

E-Learning

CROSS-SELLING

CROSS-SELLING

E-Learning

HANDLING OBJECTIONS

HANDLING OBJECTIONS

E-Learning

LINK-SELLING & CONFIRMATION

LINK-SELLING & CONFIRMATION

E-Learning

LOYALTY & CRM

LOYALTY & CRM

E-Learning

MINDSET & WELCOME

MINDSET & WELCOME

E-Learning

NEEDS & DIAGNOSIS

NEEDS & DIAGNOSIS

E-Learning

PERSONALIZED RECOMMENDATION & DEMONSTRATION

PERSONALIZED RECOMMENDATION & DEMONSTRATION

E-Learning