CUSTOMER | Salon Emotion introduction
What you will learn
The client's visit doesn't start at your front door—it starts on their smartphone! In this 15-minute power module, we explore the "Omnichannel" world, where digital browsing and physical pampering meet. This is your essential first step to understanding how modern clients think & shop. Check this before participating in the "Salon Emotion" training
COURSE DETAILS
Duration: 15 min.
Level: Fundamentals
Certification: at the end of the full path
Price: Free
LEARNING OBJECTIVES
In this quick-fire course, you will learn:
SKILLS COVERED
WHO SHOULD ATTEND
Salon managers, Stylists, Colorists, Assistants, and every pro ready to elevate their craft and client care.
This is the introduction part to be done before participating in the instructor-led Salon Emotion training
WHY TAKE THIS COURSE
Because the modern client is everywhere at once! By understanding the omnichannel context, you’ll be better prepared for our live "Salon Emotion" session.
COURSE CONTENT
15-minute-elearning